©2020 by J. Scott Consulting Services.

Improve Performance

“Work smarter, not harder.” Allan F. Mogensen, the creator of Work Simplification, coined the phrase in the 1930s. Today, you may hear this idea referred to as "business process reengineering." Either way, often we’re so used to working hard that we forget to step back and ask if we could be working smarter. We focus on four areas to help you and your business improve employee performance.


#1 - Operations Optimization - Before we even start guiding you in improving your company’s operations, we work with you to set clear goals. We help you determine your objectives and outline any milestones you expect to achieve. We evaluate your current operations and identify any areas for improvement. It seems simple, but focusing on operations and strategy to support customers and make them happy is the path to business success.


#2 - Software Evaluation - Are you using out of date or antiquated software for your business? Are you not using any? We analyze your software program(s) for sustainability, maintainability, and usability. Bottom line: how effective is it going to be at growing profitability or reducing costs. Our goal is to evaluate your processes and identify weak links in order to adjust or select the best possible software solution for your company’s needs.


#3 - Software Implementation - From vendor selection to user-support, we can help your company or organization implement the right software for your team that best fits the requirements of your team. First, there has to be a definite business need, a value-proposition, along with a gain or benefit after implementing the software. Typically this benefit will come in the form of a return on the investment (ROI) the company made to procure and install the software. The formula for ROI is as follows:


Since ROI is calculated in percentage, multiply this result by 100.


One critical step we also assist with is selecting a “change manager” for the project from your organization. Your change manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

#4 - Optimizing Operations - Rather than working incrementally at fixing sporadic problems, you're better off using a strategy to systematically address different aspects of your operations. There are several different strategies that can help business operations and free up resources. Often, there is too much talk and too little action when it comes to optimizing operations. We help you focus and pinpoint the wasteful processes in your business and help you develop more effective procedures. We engage everyone in the company, including your front-line folks. They are the ones who actually know how things happen, and they may even have input and ideas on optimizing operations.